• When composing an email, we’ve made it easier for you to find the right person you want to email. We added the Account name in parentheses next to a Contact suggestion when you’re looking for an email address in the recipient field. This helps you distinguish people with similar names so you know you are sending the email to the correct person. As you can see in the image below, we’ve added the “(Team Lily)” part.
  • Email addresses set to inactive are no longer shown as suggestions in the recipient field.
  • Re-sending an invite to an invited user works again. This is useful if the activation email was lost somewhere in the unknown depths of their mailbox.
  • Team names are visible again under the Team(s) column in the Unassigned cases widget.
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